Last Updated: August 17, 2024

At GrowGyaan, we strive to provide you with the best quality Hinglish ebooks. However, as our products are digital in nature, all sales are final, and we cannot offer returns or refunds under most circumstances. Please read our policy carefully before making a purchase.

1. No Returns or Refunds

Due to the digital nature of our products, we do not accept returns or offer refunds once an ebook has been purchased and delivered. By completing a purchase, you acknowledge and agree to this policy.

2. Exceptions to the No Refund Policy

We may, at our sole discretion, consider a refund or exchange in the following situations:

  • Technical Issues: If you encounter a technical issue that prevents you from accessing or reading the ebook, please contact us at hi.growgyaan@gmail.com. We will work with you to resolve the issue. If the problem cannot be resolved, we may offer a refund or exchange.
  • Incorrect Product Delivery: If you receive the wrong ebook or there was an error in the transaction, please notify us immediately at hi.growgyaan@gmail.com. We will correct the mistake by providing you with the correct product or issuing a refund.

3. Procedure for Requesting a Refund

If you believe you are eligible for a refund based on the exceptions listed above, please follow these steps:

  1. Contact Us: Email us at hi.growgyaan@gmail.com within 7 days of your purchase. Please include your order number, the issue you are experiencing, and any relevant screenshots or information.
  2. Evaluation: Our support team will review your request and determine if it meets our criteria for a refund or exchange.
  3. Resolution: If your request is approved, we will issue a refund to your original payment method or provide an alternative solution within 7 business days.

4. Non-Eligible Cases

Refunds will not be provided in the following cases:

  • Change of Mind: If you change your mind after purchasing the ebook, we cannot offer a refund.
  • Failure to Read Product Descriptions: We encourage you to read the product descriptions and sample content carefully before purchasing. Refunds will not be granted for issues related to misunderstanding the content or format of the ebook.
  • Unauthorized Sharing: If you share, resell, or distribute the ebook without our permission, your request for a refund will be denied, and your account may be terminated.

5. Contact Information

If you have any questions or concerns about our Return and Refund Policy, please contact us at hi.growgyaan@gmail.com. We are here to help and will do our best to address your concerns.